Contact Us

iCarsoft New Zealand Support Desk

Talk to the local iCarsoft team.

Get help choosing a scan tool, checking vehicle coverage, sorting an existing order or working through a product support question.

Start in the right place.

Some questions can be answered immediately using the links below. For anything else, send the local team a message through the form.

NZ Sales & Support
Product advice

Not sure which tool to buy?

Use the Product Selector to narrow the current range, or read the buying guide first.

Open the Product Selector
Vehicle coverage

Need one exact function?

Check the official iCarsoft Function List for make, model, system and function coverage.

Check the Function List
Existing order

Need help with a purchase?

Include your order number and a clear description of what you need help with in the form below.

Warranty & returns

Something not right?

Read the NZ warranty and returns process before sending the details of the issue.

View Warranty & Returns
Updates & setup

Updating your scan tool?

The update guide covers Wi-Fi updates and the official Windows and Mac software.

Open the Update Guide
Software issue

Reporting a bug or LOG file?

Software reports are handled by iCarsoft HQ. Follow the feedback guide to record and send the correct files.

Open Software Feedback Guide
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Send us a message using the form below.

For coverage questions, include the vehicle make, model, year, engine and exact function needed. For order, warranty or product support, include your order number and iCarsoft model.