Shipping Rates

Shipping & Delivery

Tracked delivery from our Auckland stock.

Orders are packed in New Zealand and sent by tracked courier or tracked air mail. The current flat rates below match the delivery options available at checkout.

Dispatch from Auckland Tracking supplied Rates shown in NZD
Dispatch Manifest Active
AKL // OUT
OriginAuckland, New Zealand
ServiceTracked delivery
CurrencyNew Zealand dollars
CollectionCourier dispatch only
Current flat rates

Choose the lane for your delivery address.

Delivery estimates begin after dispatch and are not guaranteed timeframes. Public holidays, peak periods, customs processing and courier delays can add extra time.

NZLane 01

New Zealand nationwide

NZ Post Courier from Auckland

Flat rate $9.95 NZD per order
Estimated delivery Usually 1-2 business days

Measured from the time the order is dispatched.

AULane 02

Australia

Tracked international air mail

Flat rate $35 NZD per order
Estimated delivery Usually 2-6 business days

Measured from the time the order is dispatched.

INTLane 03

Selected international destinations

Tracked international air mail

Flat rate $85 NZD per order
Estimated delivery Usually 3-10 business days

Customs and local delivery networks can extend this timeframe.

Checkout is the final rate check. Shipping options are shown after a complete delivery address is entered. If no option appears, the destination is not currently enabled for online checkout.
International shipping

Where the $85 rate currently applies.

International delivery is available only to the destinations currently enabled in our Shopify checkout.

View the current destination list
AustriaBelgiumCanada Czech RepublicDenmarkFinland FranceGermanyHong Kong IrelandIsraelItaly JapanMalaysiaNetherlands NorwayPolandPortugal SingaporeSouth KoreaSpain SwedenSwitzerlandUnited Arab Emirates United KingdomUnited States

Need delivery somewhere not shown? Contact us before ordering. Availability and cost may depend on the address and carrier options.

From order to door

What happens after you place an order.

Most in-stock orders move through the same straightforward dispatch process.

01

Order received

Your order and delivery details are received through our secure checkout.

02

Picked and packed

In-stock products are prepared for dispatch from our Auckland stock.

03

Tracking emailed

Your tracking details are sent once the order has been dispatched.

04

Courier delivery

Follow the carrier tracking for the latest delivery progress and updates.

Good to know

Practical shipping information.

These details cover the questions we are most often asked after an order is placed.

Dispatch

Orders leave from Auckland

Most in-stock orders are packed and dispatched as quickly as possible. If a stock issue affects your order, we will contact you.

Tracking

Watch for the dispatch email

Tracking information is sent to the email address used at checkout once the parcel has entered the delivery process.

Pickup

Courier delivery only

Customer pickup is not currently available. All orders are sent using the delivery options shown at checkout.

Delivery issues

Orders are covered in transit

If a parcel has not arrived within the expected window, contact us with your order number and we will investigate it with the carrier.

Shipping support

Parcel delayed or destination not listed?

Send us your order number for an existing delivery, or your country and postcode for a shipping enquiry. We will check the available options rather than guess.

Contact iCarsoft NZ